Getting Started

How to Contact KuCoin TR Support

Last updated: 01/09/2026

At KuCoin TR, our customer support is available daily from 9:00-23:30(UTC+3). We are dedicated to providing you with the best trading experience. Whether you have a query or require assistance with trading, we are here to support you every step of the way. Here’s how you can quickly reach out to us.

 

Contents

1. Submitting a Ticket
2. Accessing Online Live Chat

 

1. Submitting a Ticket

App:
After logging in, tap on your profile. Then, navigate to the Support tab and select Submit a Ticket.
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2. Accessing Online Live Chat

Online live chat provides real-time assistance and additional self-help tools for common issues, ensuring a faster resolution.

App:
After logging in, tap on your profile. Then, navigate to the Support tab and select Online Support.
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We hope you found this helpful! If you have any further questions, our support team is available daily from 9:00-23:30(UTC+3) via online chat or submitting a ticket.

Happy trading on KuCoin TR!